At LeadPoint Team, a Florida Limited Liability Company located at 979 Beachland Blvd, Vero Beach, FL 32963 ("LeadPoint Team," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you visit our website at leadpointgroup.com, use our services, software, or related products (collectively, the "Services"), or interact with us. By using our Services, you consent to the practices described in this Policy.

1. Scope of This Policy

This Policy applies to all users of our Services, including website visitors, registered account holders, and customers. It covers personal information we collect through:

- Our website (leadpointgroup.com).

- Our software platforms and mobile applications.

- Email, phone, or other communications with our team.

Third-party integrations or services linked to our Services.

This Policy does not apply to third-party websites, services, or applications that may be linked to or integrated with our Services. We encourage you to review the privacy policies of those third parties.

2. Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:

-2.1 Personal Information

This is information that can identify you, such as:

Contact Details: Name, email address, phone number, mailing address.Account Information: Username, password, and other registration details.Payment Information: Credit card details, billing address, or other payment data (processed securely by third-party payment processors).Business Information: Company name, industry, or other details provided during onboarding.

-2.2 Non-Personal Information

This is information that does not directly identify you, such as:

Usage Data: Pages visited, features used, time spent on our Services, and click patterns.Device Information: IP address, browser type, operating system, and device identifiers.Cookies and Tracking Data: Information collected via cookies, web beacons, or similar technologies to enhance your experience and analyze trends.

-2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

Partners or integrations you connect to our Services (e.g., social media platforms, marketing tools).Publicly available sources, such as business directories or social media profiles.Referrals or lead generation partners.

3. How We Collect Information

We collect information through:

Direct Interactions: When you register for an account, subscribe to a plan, contact support, or fill out forms on our website.Automated Technologies: Through cookies, server logs, and analytics tools when you interact with our Services.Third-Party Integrations: When you link external accounts or services to our platform.Customer-Provided Data: Information you or your customers upload or generate through our Services (e.g., leads, contacts, or campaign data).

4. How We Use Your Information

We use your information to:

Provide and Maintain Services: Process transactions, deliver features, and manage your account.

Improve Our Services: Analyze usage patterns to enhance functionality and user experience.

Communicate with You: Send account updates, respond to inquiries, or provide customer support.

Marketing and Promotions: Share information about our Services, offers, or events (you may opt out of marketing communications).

Compliance and Security: Detect fraud, enforce our Terms and Conditions, and comply with legal obligations.

Personalization: Tailor content, recommendations, or advertisements based on your preferences and behavior.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist with payment processing, hosting, analytics, or customer support (e.g., Stripe, Google Analytics). These providers are contractually obligated to protect your data.

Business Partners: With integrated platforms or tools you choose to connect to our Services (e.g., CRM or email marketing tools).

Legal Obligations: When required by law, subpoena, or government request, or to protect our rights, safety, or property.

Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to a new entity.

With Your Consent: When you explicitly authorize us to share your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your experience (e.g., remembering login details).

Analyze website performance and user behavior.Deliver personalized advertisements.

You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling cookies may affect the functionality of our Services.

7. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. These measures include encryption, access controls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.

Correction: Update or correct inaccurate information.Deletion: Request deletion of your information, subject to legal or contractual obligations.

Restriction: Limit how we process your information.

Portability: Receive your information in a structured, machine-readable format.

Objection: Object to certain uses of your information, such as marketing.

To exercise these rights, contact us at support@leadpointgroup.com

(mailto:support@leadpointgroup.com). We will respond within the timeframes required by applicable law (e.g., 30 days under GDPR or CCPA). We may require verification of your identity before processing requests.

9. Data Retention
We retain your information for as long as necessary to provide the Services, fulfill our legal obligations, or resolve disputes. For example:

Account information is retained while your account is active and for a reasonable period after closure.

Usage data may be anonymized and retained indefinitely for analytics.

Payment information is retained as required by tax or financial regulations.

When information is no longer needed, we securely delete or anonymize it.

10. International Data Transfers
Our Services are operated from the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place for international transfers to comply with regulations like GDPR.

11. Third-Party Links and Integrations
Our Services may contain links to third-party websites or allow integrations with external platforms. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before sharing information.

12. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it. Contact us if you believe we have inadvertently collected information from a child.

13. Marketing Communications
We may send you promotional emails or notifications about our Services. You can opt out of marketing communications at any time by:

Clicking the "unsubscribe" link in our emails.

Updating your preferences in your account settings.

Contacting us at support@leadpointgroup.com (mailto:support@leadpointgroup.com).

Opting out of marketing does not affect transactional or account-related communications.

14. Changes to This Policy
We may update this Policy to reflect changes in our practices, legal requirements, or Services. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically. Continued use of our Services after changes indicates your acceptance of the updated Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at:

LeadPoint Team

979 Beachland Blvd

Vero Beach, FL 32963

Email: support@leadpointgroup.com (mailto:support@leadpointgroup.com)

Phone: [Insert Phone Number]

For data protection inquiries, you may also contact our Data Protection Officer at dpo@leadpointgroup.com (mailto:dpo@leadpointgroup.com).

16. Additional Information for Specific Jurisdictions

16.1 California Residents (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, or disclose.

The right to request deletion of your personal information.

The right to opt out of the sale of your personal information (we do not sell your data).

The right to non-discrimination for exercising your rights.

To exercise these rights, contact us at support@leadpointgroup.com (mailto:support@leadpointgroup.com). We disclose certain categories of personal information to service providers for business purposes, as described in Section 5.

16.2 European Union and UK Residents (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including those listed in Section 8. Our legal basis for processing your information includes:

Contract: To fulfill our obligations under the Terms and Conditions.

Consent: For marketing or certain data collection (e.g., cookies).

Legitimate Interests: For improving our Services or preventing fraud.

Legal Obligation: To comply with applicable laws.

You may lodge a complaint with your local data protection authority if you believe we have not complied with GDPR.